Legal notice

Company Name: IOL Studio
CVR Number: DK37788805
Email: info@iolstudio.dk

Company Information

IOL Studio is a Danish-registered company specializing in design and manufacture of hobby related products.

Right of Withdrawal

Consumers have a 14-day right of withdrawal from the day the item is received. For more information, please refer to our Terms and Conditions.

Right of Complaint

In accordance with the Danish Sale of Goods Act, you have a 24-month right to complain about defective items. Please contact us as soon as possible in case of an issue.

Dispute Resolution

If you wish to file a complaint regarding a purchase, please contact us via email first. If we cannot reach an agreement, you may submit a complaint to:

Center for Complaint Resolution
The Danish Appeals Board Authority (Nævnenes Hus)
Toldboden 2, 8800 Viborg, Denmark
www.naevneneshus.dk

You may also use the EU Commission's online dispute resolution platform:
https://ec.europa.eu/odr